Business Etiquette
& Protocol


KEY OBJECTIVES

To enable participants to conduct themselves professionally at company social functions and receptions, and understand the complexities of hosting and organizing a formal luncheon or dinner.

 

 

Business Etiquette
& Protocol
 

SESSION 1
Introduction to the Various Types of Functions

  • Conferences & Meetings

  • Multi-lateral & Bilateral

  • Level of delegation

  • Preparations, venue, etc.

 

SESSION 2
Reception at Formal & Official Functions

  • Hosting & issuing of invitations

  • Protocol on arrival & departure

  • Attending to V V IPs

  • Appropriate behaviour in the presence of royalties and other high personages

  • The role of the usher / usherettes

 

SESSION 3
Dress Sense, Dress Code & Ceremonial Attire

  • Proper dress code for official formal & informal functions

  • Differences between a 'Black Tie' and a 'White Tie' attire

 

SESSION 4
Social Behaviour at The Dinner Table

  • Proper use of cutleries & crockeries

  • Dining skills & etiquette

 

SESSION 5
Protocol in Seating Arrangements

  • Signing of M.O.U.s / Banquet setting / Dinner setting etc.

 

SESSION 6
Your Role as A Perfect Host or Guest

  • Fine tuning the respective roles

 
 

 

 

 

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  Contact
D'Kee Image Power Sdn Bhd
46200 Petaling Jaya, Selangor
 
Tel: 03-7960 1568
Email: dollykee@imagepower.com.my
 
 

 

 

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D'Kee Image Power Sdn Bhd