Business Etiquette & Protocol

KEY OBJECTIVES

To enable participants to conduct themselves professionally at company social functions and receptions, and understand the complexities of hosting and organizing a formal luncheon or dinner.

Business Etiquette & Protocol

( Part 2: Formal Functions )
 

SESSION 1
Introduction to the Various Types of Functions

• Conferences & Meetings

• Multi-lateral & Bilateral

• Level of delegation

• Preparations, venue, etc.

SESSION 2
Reception at Formal & Official Functions

• Hosting & issuing of invitations

• Protocol on arrival & departure

• Attending to V V IPs

• Appropriate behaviour in the presence of royalties and other high personages

• The role of the usher / usherettes

SESSION 3
Dress Sense, Dress Code & Ceremonial Attire

• Proper dress code for official formal & informal functions

• Differences between a 'Black Tie' and a 'White Tie' attire

SESSION 4
Social Behaviour at The Dinner Table

• Proper use of cutleries & crockeries

• Dining skills & etiquette

SESSION 5
Protocol in Seating Arrangements

• Signing of M.O.U.s / Banquet setting / Dinner setting etc.

SESSION 6
Your Role as A Perfect Host or Guest

• Fine tuning the respective roles