Corporate
Grooming
& Dressing
SESSION
1
Introduction To Business Etiquette & Protocol
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Definition of 'Business Etiquette' &
'Protocol'
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Understanding the link between etiquette &
protocol
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Importance of etiquette & protocol in the business
& social circles
SESSION 2
Greetings & Correct Forms of Address
-
Various forms of greetings
-
The impact of cultural influences
-
Formal address vs Informal address
-
Titled persons vs Non-titled persons
-
Correspondences
-
Foreign hierarchy
SESSION 3
Titles, Honorifics & Order of Precedence
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Types of titles
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Using the appropriate honorifics ( YB, YAB,
Y.Bhg, YM, etc.)
-
Federal Order of Precedence
SESSION 4
Initiating Proper Introductions
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