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Creating The "Rapport" Magic

KEY OBJECTIVE
To enhance interpersonal effectiveness by enabling the participants to develop rapport more easily and readily with others. Participants will feel more comfortable and at ease (even in the company of unfamiliar faces / strangers) and become more socially adept.

SESSION 1
What is 'Rapport'?

• Definition of  'Rapport'

• The role of first impressions

SESSION 2
The Impact of Body Language

• 6 action steps to establish rapport through the use of body signals

• Positive emotions  vs  Negative emotions

SESSION 3
The Art of Small Talk

• Conversational leads / starters

• Effective listening skills

• Common pitfalls to avoid

SESSION 4
The Mirroring Psychology in Establishing Instant Rapport

• Projecting commonality over differences

• Traits which we can mirror

• Pacing (graceful mirroring) and leading strategies

• Practical application in the business / corporate world